Customer Stories › CEFCU
Initiated by VP of Data Governance · XenoDATA engagement
CEFCU's data governance program existed — but it was largely invisible to the people who needed to engage with it. A wide range of perspectives, technologies, and terminologies made it hard to communicate clearly. Jennifer Flexer, VP of Data Governance, knew what needed to happen. Getting the organization to move with her was a different problem.
Stakeholders couldn't see where they fit in the program or whether progress was being made. Without visibility, engagement dropped. Without engagement, governance stayed abstract. The program was running — but it wasn't landing.
DataWorkbench gave the team a live window into the program — what was being done, how efforts connected to specific use cases, and how the program had matured and continued to grow. Stakeholders could see their role. Progress became visible without requiring a meeting to explain it.
CEFCU now has a clear view of what's being done and how it connects to business outcomes. Sharing the story of how the data program has matured became significantly easier — internally and externally. Jennifer Flexer: "10/10 would recommend."
"We were throwing solutions at problems to see what would stick. It didn't feel systematic. Since partnering with XenoDATA and implementing DataWorkbench, we have a window into our data progress."
Jennifer Flexer, VP Data Governance, Strategy & Analytics, CEFCU
